PRIVACY POLICY
Last Updated: October 19, 2026
Pike Long Beach Owner, LLC, doing business as The Pike (“The Pike,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website at https://thepikelbc.com, subscribe to our email communications, contact us, participate in events, or otherwise interact with The Pike.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
If you have questions about this Privacy Policy, please contact us at marketing@thepikelbc.com.
1. INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide when interacting with The Pike.
This may include:
Name
Email address
Phone number
Business or tenant contact information
Information submitted through website forms
Email subscription preferences
Information provided through SMS, email, or other communications
Information provided when participating in events, promotions, or other activities
We may also collect certain information automatically when you visit our website.
This may include:
IP address
Browser and device information
Operating system
Pages visited
Website interactions
Referring websites
Date and time of visits
Approximate geographic location
Cookie and analytics information
We do not intentionally collect sensitive personal information through our general website, email marketing, or routine communications.
2. HOW WE USE YOUR INFORMATION
We may use the personal information we collect to:
Respond to inquiries and provide requested information.
Communicate with tenants, visitors, and business partners.
Provide property-related updates and operational communications.
Send newsletters, event announcements, promotions, and other marketing communications.
Manage email subscriptions and communication preferences.
Facilitate events, promotions, and other property activities.
Analyze website traffic and improve website functionality.
Maintain the security and operation of our website.
Comply with applicable legal obligations.
Protect our rights and legitimate business interests.
We use personal information only for purposes consistent with this Privacy Policy and applicable law.
3. EMAIL MARKETING
The Pike uses Mailchimp, a third-party email marketing platform, to manage email subscriptions and distribute marketing communications.
When you subscribe to our email list, we may collect your name, email address, and subscription preferences.
We may use this information to send:
Newsletters
Upcoming event announcements
Property updates
Tenant news
Special promotions
Other information related to The Pike
Mailchimp may process subscriber information and email engagement data on our behalf to facilitate these communications.
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails.
You may also request removal from our email marketing list by contacting marketing@thepikelbc.com.
Unsubscribing from promotional emails will not prevent us from sending necessary operational or administrative communications where permitted by law.
4. SMS COMMUNICATIONS
The Pike may use SMS text messaging to communicate with tenants, visitors, and other individuals regarding property operations, inquiries, and related matters.
SMS communications may include:
Responses to tenant or visitor inquiries
Property management communications
Operational updates
Event-related information requested by an individual
Other communications relevant to an individual’s interaction with The Pike
When you communicate with us through SMS, we may collect your mobile phone number, message content, and related communication information.
We use this information to respond to inquiries, provide requested assistance, and facilitate property-related communications.
Promotional SMS Communications
The Pike does not currently operate a recurring promotional SMS marketing program.
From time to time, The Pike may participate in promotional campaigns with third-party partners.
When a third-party partner independently sends promotional SMS communications to its own subscribers, that partner is responsible for obtaining appropriate consent and complying with applicable messaging laws.
Such communications may be subject to the partner’s own privacy policy and messaging terms.
If The Pike introduces promotional SMS communications in the future, we will obtain any consent required by applicable law before sending such messages.
Providing your phone number for general inquiries or property-related communications does not automatically enroll you in promotional SMS marketing.
SMS Privacy and Data Sharing
We do not sell or share mobile phone numbers, SMS opt-in information, or SMS consent with third parties or affiliates for their own marketing or promotional purposes.
We may share limited information with service providers that assist in delivering or managing SMS communications on our behalf.
SMS Opt-Out
You may request to stop receiving nonessential SMS communications from The Pike at any time by contacting marketing@thepikelbc.com.
Where supported by our messaging platform, you may also reply STOP to opt out or HELP for assistance.
Message frequency may vary depending on the nature of your communications with us.
Message and data rates may apply.
5. WEBSITE ANALYTICS AND COOKIES
Our website is hosted through Squarespace.
Squarespace may collect certain information automatically to provide website functionality, maintain security, and support analytics.
We also use Google Analytics to better understand how visitors interact with our website.
These services may use cookies and similar tracking technologies to collect information about website usage.
Information collected may include:
Pages visited
Time spent on our website
Traffic sources
Device and browser information
General geographic location
Website interactions and engagement
We use this information to understand website performance, improve functionality, and enhance the visitor experience.
Cookies
Cookies are small files stored on your device that help websites function properly and collect information about website usage.
Our website may use essential, functional, and analytics cookies.
You can manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.
Where required by applicable law, we will provide appropriate options for managing cookie preferences.
For more information about our third-party service providers, please visit:
Squarespace Privacy Policy: https://www.squarespace.com/privacy
Google Privacy Policy: https://policies.google.com/privacy
6. HOW WE SHARE YOUR INFORMATION
We may share personal information with third-party service providers that assist us in operating our website, managing communications, and providing services.
These providers may include:
Squarespace: Website hosting, functionality, and analytics.
Google Analytics: Website traffic measurement and analytics.
Mailchimp: Email marketing, subscriber management, and email engagement analytics.
SMS Service Providers: Delivery and management of property-related text communications.
Property Management and Operational Service Providers: Assistance with tenant communications, property operations, and related services.
We may also share information when:
Necessary to comply with applicable laws or legal obligations.
Required to respond to lawful requests from government authorities.
Necessary to protect our rights, property, or safety.
Required in connection with a merger, acquisition, sale, or transfer of business assets.
You have provided consent or otherwise authorized the disclosure.
We do not share SMS opt-in consent with third parties or affiliates for their own marketing purposes.
7. THIRD-PARTY EVENTS AND PARTNERSHIPS
The Pike may host, sponsor, or participate in events and promotional activities involving third-party businesses or organizations.
These partners may independently collect personal information through their own registration forms, websites, promotions, or marketing programs.
Information collected directly by third-party partners is subject to their respective privacy policies.
When The Pike collects information in connection with an event or promotion, we will use that information for the purposes disclosed at the time of collection and as otherwise permitted by applicable law.
Participation in an event does not automatically constitute consent to receive promotional communications from The Pike or its partners.
8. HOW LONG WE RETAIN INFORMATION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Email subscription information may be retained while you remain subscribed to our communications.
If you unsubscribe, we may retain limited information necessary to document and honor your opt-out preferences.
SMS communication records may be retained for operational, compliance, security, and recordkeeping purposes.
Website analytics information may be retained in accordance with the applicable settings and practices of our analytics providers.
When personal information is no longer reasonably necessary, we will delete, anonymize, or otherwise securely dispose of it, subject to applicable legal requirements.
9. HOW WE PROTECT YOUR INFORMATION
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure.
While we work to protect your information, we cannot guarantee the absolute security of information transmitted through our website, email, SMS, or other electronic communications.
10. YOUR PRIVACY RIGHTS
Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information.
These may include:
The right to request access to personal information we maintain about you.
The right to request correction of inaccurate personal information.
The right to request deletion of certain personal information.
The right to withdraw consent where processing is based on consent.
The right to opt out of certain uses or disclosures of personal information where applicable.
We will review and respond to privacy requests in accordance with applicable laws.
To submit a request, please contact marketing@thepikelbc.com.
We may request additional information to verify your identity before processing certain requests.
11. CALIFORNIA PRIVACY RIGHTS
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), to the extent these laws apply to The Pike.
Depending on applicable law, these rights may include:
Right to Know: Request information about the categories and specific pieces of personal information collected, used, or disclosed.
Right to Delete: Request deletion of personal information, subject to applicable exceptions.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt Out: Request that a business stop selling or sharing personal information, as those terms are defined under applicable California law.
Right to Limit: Request limitations on certain uses or disclosures of sensitive personal information, where applicable.
Right to Non-Discrimination: Exercise applicable privacy rights without unlawful discrimination.
We may collect identifiers, contact information, internet or network activity information, approximate location information, and communications information, as described in this Privacy Policy.
We may disclose these categories of information to service providers for business purposes, as described in Section 6.
To submit a California privacy request, contact:
We will respond in accordance with applicable legal requirements.
12. CHILDREN’S PRIVACY
Our website and Services are not directed toward children under 18 years of age.
We do not knowingly collect personal information from children under 18 through our general website or marketing activities.
If we become aware that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete that information.
If you believe we have collected personal information from a child, please contact marketing@thepikelbc.com.
13. THIRD-PARTY WEBSITES
Our website may contain links to websites, social media platforms, or services operated by third parties.
We are not responsible for the privacy practices, content, or security of websites or services that we do not own or control.
We encourage you to review the privacy policies of any third-party websites you visit.
14. DO-NOT-TRACK SIGNALS
Some web browsers offer a Do-Not-Track (“DNT”) setting that allows users to communicate a preference regarding online tracking.
Because there is no universally adopted standard for responding to DNT signals, our website may not respond to all such signals.
We will honor legally required browser-based privacy preference signals where applicable.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or applicable laws.
When updates are made, we will revise the “Last Updated” date at the top of this page.
Material changes may be communicated through our website or other appropriate channels.
We encourage you to review this Privacy Policy periodically.
16. CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a request regarding your personal information, please contact us.
Pike Long Beach Owner, LLC
Doing Business as The Pike
95 S Pine Ave
Long Beach, CA 90802
United States
Email: marketing@thepikelbc.com
Website: https://thepikelbc.com